To Bankers Life policyowners impacted by Hurricanes Harvey and Irma

Bankers Life extends our concern and sympathy to everyone whose lives have been affected by the recent hurricanes.

If you are a Bankers Life customer in an affected area, please stay safe. We’re ready to help with your insurance over the coming months by:

  • Providing extensions on premium payments, working with direction from your state department of insurance
  • Replacing lost or damaged policy certificates
  • Customer service assistance to work with you on a case-by-case basis

For assistance, please call Bankers Life customer service at 1-800-621-3724.

 

Illinois Department of Insurance Bulletin 2017‐03

Suspension of Cancellation, Non‐renewal and Premium Payments

Posted Date 07/20/2017 – Illinois residents of Cook, Kane, Lake and McHenry Counties. As of July 17, 2017, these counties were declared disaster areas by the Governor of the State of Illinois following significant flooding. The Illinois Department of Insurance issued Bulletin 2017‐03. If you reside in a disaster area and were affected by flooding, Bankers Life will work with you to keep your policies in force. Please call your agent or the Bankers Life (800) 621-3724, M – F, between 8:00 am and 4:30 pm Central time.

Illinois consumers may contact the Department of Insurance to file a complaint regarding any disaster-related dispute or issue at 1-866-445-5364, or file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf

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