We’re accredited by the BBB!
August 2, 2017
We’re pleased to announce that Bankers Life is nationally accredited by the Better Business Bureau (BBB)!
We received our national accreditation based on the BBB’s opinion of our customer service experience. The BBB also takes into account other factors, such as compliant history, type of business, length of time in business, transparency of business practices, licensing and government actions and more.
Service with a smile
We take pride in our national BBB accreditation because we work hard to provide you top-notch service at all times. We take an old-fashioned approach to our customer service, relying on house calls and face-to-face interactions rather than pushing you to toll-free numbers and web addresses.
Our agents ask you a lot of questions to understand your financial needs and how well prepared you are for retirement. After getting a clear understanding of your needs, our agents then make suggestions showing you how to safeguard against unexpected health costs, generate guaranteed income, protect your loved ones and promote an enduring legacy.
And when you have questions, concerns or need to file a claim, your friendly agent is always there every step of the way to help. Many of our customers comment that their agent quickly becomes more like a family friend than just an insurance agent.
It all starts with training
We empower our agents to excel in customer service through our award-winning training. In fact, for several years, we’re proud to say we’ve landed a spot on Training magazine’s Training Top 125. This award is based on factors like the financial investment we make in employee development, the scope of development programs, human resources and how closely our development efforts are linked to business goals. We invest in our team’s training because you rely on us to be knowledgeable and ready to help you plan for the future.
Check out our full BBB corporate profile and rating here.
Everything you need for the life of your retirement
*National Center for Education Statistics, Projections of Education Statistics to 2019: Thirty-eighth Edition, March 2011, p. 72.