Customized e-Learning Course Provides a Perfect Fit for Bankers Life
Tuesday, November 6, 2007
Bankers Life and Casualty Co. saw a need to enhance the training of its contact center employees, especially when it came to serving the company's sizeable agent force. In its search for the right training tools, it turned to LOMA, and the two organizations joined forces to customize an existing LOMA e-learning course to fit Bankers' needs.
By Stephen Hall
LOMA's Resource Magazine
June 2007
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Reprinted from LOMA's Resource Magazine (June 2007). Copyright © 2007 LOMA (Life Office Management Association, Inc.). Used with permission; all rights reserved. For additional information, visit the LOMA Website at www.loma.org.