We're here to answer your questions and help you find the coverage you need. There are several options for contacting us, so please choose the one that's most convenient for you.

• Hurricane and Natural Disaster Information
  
  
• Find an Agent:
  Our professional sales agents are well qualified to provide you with insurance advice. To find the address and phone number of the closest office, please use our Branch Office Locator, or call us toll-free: 1-800-231-9150.
  
  If you are interested in a sales career at Bankers Life and Casualty, please use our Branch Office Locator and contact your local office.
  
  
• Have an Agent Contact You:
  To have an agent contact you directly, Fill Out This Form.
  
  
• E-mail Us About Agent Recruitment: fieldrecruiting@banklife.com
  
  
• E-mail Us About Policyholder Service
  To reach our Customer Service areas use E-PAL (Electronic Policyholder Access OnLine), our E-mail service for handling policyholder service issues.
  
  It's easy to reach us... just Click Here to send us an E-mail. For security purposes and to save time, be prepared to provide your name, address, policy number, date of birth and the last four digits of your Social Security Number. We'll send a response, via regular mail, within two business days.
  
  
• Call Us Toll Free for Service and Claims Questions:
  For policy service or claims questions please consult the following list. All you need is a touch-tone phone, your policy number and your social security number (last four digits).
  
  - For Health Policy non-claim questions call: 1-800-654-3072
  
  - For Health Policy claims questions call: 1-800-773-4760
  
  - Life Policy Inquiries call: 1-800-283-8011
  
  - Annuity Policy Inquiries call: 1-800-787-1431
  
  
• Call Our General Information Line: 312-396-6000
  
  
• Write to Us:
  Bankers Life and Casualty Company
  600 West Chicago Ave
  Chicago, IL 60654-2800
  
  
• Media Relations
  


• New York Residents Click Here